Privacy Policy
Last updated: August 17, 2025
Introduction
QR Shark ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our QR code generation and management service.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Profile picture (if provided)
- Payment information (processed securely through third-party providers)
QR Code and Analytics Data
When QR codes are created or scanned, we collect:
- QR code destination URLs and content
- Scan timestamps and frequency
- Geographic location of scans (city/country level)
- Device information from scans (device type, operating system)
- Referrer information when available
Usage Data
We automatically collect:
- IP address and browser information
- Pages visited and features used within our platform
- Time and date of platform access
How We Use Your Information
We use your information to:
- Provide and maintain our QR code services
- Generate analytics and insights for your QR codes
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve our services and develop new features
- Provide customer support
- Prevent fraud and ensure security
Third-Party Services
We use trusted third-party services to operate our platform:
- Cloudflare - server hosting and image hosting
- Stripe - payment processing and billing
- Resend - email delivery for notifications and updates
- Neon - PostgreSQL database hosting
- Tinybird - analytics data storage and processing
These providers have their own privacy policies and are contractually required to protect your data.
Data Sharing and Disclosure
We do not sell your personal information. Beyond the third-party services listed above, we may share your information only in these limited circumstances:
- When required by law or to respond to legal requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transaction (merger, acquisition, etc.)
- With your explicit consent
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Limited access to personal information
- Secure payment processing
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal information
- Export your data
- Withdraw consent for marketing communications
- Object to processing of your information
To exercise these rights, please contact us using the information below.
QR Code Content and Data Retention
Regarding QR code data specifically:
- QR code destinations and analytics are retained while your account is active
- Scan analytics data is aggregated and may be retained for service improvement
- When you delete QR codes, the analytics data is anonymized
- We do not scan or analyze the content of destination URLs for content moderation
General Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we're required to retain it by law.
International Data Transfers
Your information may be processed and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place for international transfers and comply with applicable data protection laws.
Legal Basis for Processing
We process your information based on:
- Contractual necessity - to provide our QR code services
- Legitimate interest - for analytics, security, and service improvement
- Consent - for marketing communications (where required)
- Legal compliance - to meet regulatory requirements
Cookies and Tracking
We only use essential first-party cookies that are necessary for our service to function properly, such as:
- Session tokens to keep you logged in
- Authentication cookies for security
- Preference cookies for preferences
We do not use any third-party cookies, tracking cookies, or advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@qrshark.net.